What happens with my subscription if I close my account?

If you decide to close your account with an active subscription, you will need to contact our Customer Experience Team who will close your account and cancel all subscriptions. If there is any active draw that cannot be cancelled, our Customer Experience Team shall duly inform you and provide you with the date of the final entry of the draw.

Once the last active draw has elapsed, if there’s any winnings it will be added to your balance account and refunded along with your actual balance within 72 hours as of the end of the last active draw, in accordance with our Terms and Conditions.