What happens with my subscription if I take a Time Out or Self-Exclude?

If you decide to take a Time Out or Self-Exclude your account with an active subscription, your subscription shall be automatically cancelled within 24h of your Time Out or Self-Exclusion request and no further payments will be taken. Additionally, if there is any active draw that cannot be cancelled, your subscription shall continue till the last active draw has ended.

If there is any balance in your player account on the day of your Self-Exclusion, we will refund the outstanding balance along with any potential winnings you may gain through this last active draw within 72 hours of the day your last active draw has ended in accordance with our Terms and Conditions.

If you decide to take a Time Out, your balance will not be refunded so you will be able to access your Jackpot account and carry out any transactions exactly from where you left it as soon as your Time Out has ended.