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  1. Help Center
  2. Payments

Payments

Everything regarding payments.

  • Scam
  • How long will it take for a withdrawal to reach my bank account?
  • Why has my withdrawal request been refused?
  • Why is my withdrawal request listed as “pending”?
  • Which withdrawal methods can I use?
  • How do I withdraw winnings to my bank account?
  • I made a deposit, but it was not credited to my Jackpot.com account?
  • How long will it take for my deposit to be credited to my Jackpot.com account?
  • Which Deposit methods can I use?
  • How do I proceed, the website says my credit card already exists in the system?
  • Why is the price of the entry non-refundable?
  • Where can I find my CVV number?
  • What are the SWIFT code and IBAN?
  • Why is my payment method refused?
  • What currencies does jackpot.com accept?
  • How do I make a deposit?
  • I can't deposit
  • What payment methods are offered on the site?
  • I want to change my payment method
Help Center

Customer Support

Visit our Contact Us page, and contact our Customer Support Representatives who are waiting to provide you with professional service via email, chat, and phone every day of the week between 11:00 CET and 23:00 CET.

Support

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MGA
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Visit our Contact Us page, and contact our Customer Support Representatives who are waiting to provide you with professional service via email, chat, and phone every day of the week between 11:00 CET and 23:00 CET.

  • About Us
  • Contact Us
  • How to Play
  • FAQ
  • Affiliate Program
  • Terms and Conditions
  • Bonus Terms and Conditions
  • Privacy Policy
  • Player Protection
  • Site Map
  • MGA
  • gambleaware
  • 18+
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© Lottomatrix Operations Limited
Lottomatrix Operations Limited, a company registered with the registrar of companies in Malta (with registered office at: Vincenti Buildings, 28/19, (Suite no. 1969), Strait Street, Valletta VLT 1432, Malta), is Operating Jackpot.com. Lottomatrix Operations is Licensed and Regulated By the Malta Gaming Authority; License Reference MGA/B2C/362/2016 issued on 13/02/2017.

Gambling can be addictive. Please bet responsibly.