Steve
- Total activity 129
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Activity overview
Latest activity by Steve-
Steve created an article,
Which browsers and operating systems will work best with Jackpot.com?
Jackpot.com is compatible with all operating systems *.It is recommended that the following browsers are used: Internet Explorer 8 and up. Google Chrome ** Mozilla Firefox ** If you have a proble...
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Steve created an article,
When can I expect a response to an email I sent?
Jackpot.com will endeavour to respond to all email enquiries as quickly as possible and will be in touch within 24 hours. The Customer Experience Team can also be contacted via telephone and LiveCh...
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Steve created an article,
How do I get in touch with Jackpot.com If I need further assistance?
Jackpot’s Customer Experience Agents are available by telephone, LiveChat and email from 11:00 CET and 23:00 CET. Please see the Contact us page for full contact details.
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Steve created an article,
I never received a confirmation email after buying my entries. What should I do?
It may be that you have selected not to receive activity emails. Visit the Notifications section to update your settings and you should receive an email confirmation. You can also check your accoun...
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Steve created an article,
What should I do if I receive a message that I suspect is a scam?
If you have received a suspicious letter, email, phone call or other message, do not engage in any form of contact with the sender. It is best to ignore the correspondence by deleting it or throwin...
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Steve created an article,
What are some of the signs of a lottery scam?
The most common sign of a lottery scam is receiving a letter, email, phone call or text message saying you have won a prize in a lottery that you have not entered. You cannot win a lottery that you...
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Steve created an article,
I received a letter, email, phone call or message saying I have won a lottery prize, is it a scam?
You cannot win a lottery without participating or buying a ticket, so if you receive a letter, email, phone call or message saying you have won a lottery you haven’t entered then it is almost certa...
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Steve created an article,
How long will it take for a withdrawal to reach my bank account?
Once your withdrawal request has been approved, it may take up to 72 hours for funds to appear in your account if you have used a credit card or an eWallet. If you have not received your funds with...
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Steve created an article,
Why has my withdrawal request been refused?
If your withdrawal request has been refused, you will receive an email from our Customer Experience Team explaining why the request has not been accepted. Common reasons for a refused withdrawal re...
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Steve created an article,
Why is my withdrawal request listed as “pending”?
All withdrawal requests must be processed and approved by our compliance department before being paid out. We aim to process all withdrawal requests within 72 hours, but in certain circumstances, s...