If you win a top prize or Jackpot, you will be notified by our Customer Experience team after your entries have been checked against the official results.
You will need to get in touch with our Customer Experience Team Support to arrange for receipt of your winnings, as the payment method for your prize will differ from the process for smaller windfalls. You can get in touch with our Customer Experience Team via our LiveChat, by phone or by email to firstname.lastname@example.org.
You may be asked to take part in marketing activities to promote the news of your win. Please see the FAQ page on “Can I claim my jackpot prize anonymously or do I have to expose my personal details if I win?” to find out more about the process.